Refund Policy for Kartvista
At Kartvista, we are committed to ensuring your complete satisfaction with our products. If, for any reason, you are not entirely happy with your purchase, our refund policy is designed to provide you with a hassle-free return experience.
Returns
- Eligibility: Items must be returned within 30 days of receipt.
- Condition: Products must be in their original condition, unused, and in the original packaging.
- Proof of Purchase: A receipt or proof of purchase is required for all returns.
Refund Process
- Initiate a Return: To start a return, please contact our support team at info@kartvista.link with your order details.
- Return Shipping: You will be responsible for covering the shipping costs for returning your item. Shipping costs are non-refundable.
- Inspection: Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Refund Approval: If approved, your refund will be processed, and a credit will be applied to your original method of payment within 7 days.
Non-Refundable Items
- Gift cards
- Sale items
Exchanges
If you received a defective or damaged item, please contact us at info@kartvista.link to arrange an exchange.
Late or Missing Refunds
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company; it may take some time before your refund is officially posted.
- Next, contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund, please contact us at info@kartvista.link.
Contact Us
For any questions regarding our refund policy, please reach out to us at info@kartvista.link. We are here to help and ensure your shopping experience with Kartvista is enjoyable and worry-free.