Shipping and Delivery Policy for Kartvista
At Kartvista, we strive to provide a seamless and efficient shipping experience for our customers. Please read our Shipping and Delivery Policy to understand our processes and ensure a smooth delivery of your order.
Shipping Locations
We currently ship to Patna Bihar. If your location is not listed, please contact us at info@kartvista.link to inquire about possible arrangements.
Shipping Costs
Shipping costs vary based on the destination, size, and weight of your order. The shipping fee will be calculated and displayed at checkout before you complete your purchase.
Delivery Times
- Standard Shipping: Estimated delivery time is15 to 30 business days.
- Express Shipping: Estimated delivery time is 5 to 7 business days.
- International Shipping: Estimated delivery time is 20 to 45 business days, depending on the destination country.
Please note that these are estimated times and actual delivery may vary due to factors beyond our control, such as carrier delays, customs processing, and local postal services.
Order Processing
- Orders are processed within 2 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order’s progress on the carrier’s website.
Customs and Duties
For international shipments, customs duties and taxes may apply and are the responsibility of the recipient. Kartvista is not responsible for any additional charges incurred during the shipping process.
Damaged or Lost Items
- Damaged Items: If your order arrives damaged, please contact us immediately at info@kartvista.link with photos of the damaged item and packaging. We will work with you to resolve the issue promptly.
- Lost Items: If your order is lost in transit, please contact us at info@kartvista.link. We will investigate the issue with the carrier and keep you informed throughout the process.
Incorrect Address
Ensure that your shipping address is correct at checkout. Kartvista is not responsible for orders shipped to incorrect addresses provided by the customer. If you realize your address is incorrect after placing your order, please contact us immediately at info@kartvista.link.
Contact Us
If you have any questions or concerns about our Shipping and Delivery Policy, please contact us at info@kartvista.link. Our customer support team is here to assist you and ensure your shopping experience with Kartvista is exceptional.